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Shipping & Returns

 

Shipping

We charge flat rate shipping based on item weight. Items under 1 pound will typically ship USPS First Class (TM) and items 1 pound and over will typically ship USPS Priority Mail (TM). If shipping rates are dramatically different than estimated at checkout, we may cancel your order and send an updated invoice. This mainly applies to customers in Alaska, Hawaii, and U.S. territories.

 

Returns

Most of our items are consigned by WashU or St. Louis based artists and makers. Due to this, returns are not accepted on most items. A select collection of items may be returned within 30 days if they remain in original condition.

Shipping Orders:

The buyer must pay return shipping on elective returns. If items arrive broken, damaged, or destroyed, please contact us for assistance.

Pick-Up Orders:

In-store pickup orders can be refunded until they are marked as fulfilled. After fulfillment, eligible items may be returned for store credit. 

Gift Wrapped Orders:

Eligible orders that have been gift-wrapped can be returned for store credit, less gift wrapping charge (usually $3.00). 

Visit us in-store!

We are located just off Shepley Drive, a short walk up the walkway from the Clocktower. Note: Google Maps will give you an accurate location of our store, but may not give accurate driving directions. We recommend parking on-campus (where permitted) and walking to our store!

FALL '22 HOURS

Wednesdays: 4:00 - 7:00pm

Thursdays: 4:00 - 7:00pm

Fridays: 3:00 - 7:00pm

Or pre-order online and pick up in-store!